Triage voice and text support messages
Task · Ticket triage
Time saved · 30-60 min per day (estimate, not measured)
Steps
- Import template
- Connect channel
- Adjust categories
- Log to Sheets
Prompt / template
Classify message: billing, bug, how-to, urgent. Return priority 1-3.
Source · https://n8n.io/workflows/17522
Last checked · 2026-10-16
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